Frequently Asked Questions

Transparency is Our Mission

The Pleasanton Police Department continuously strives to be a progressive leader among law enforcement agencies. The City wants to ensure useful public information is accessible, available, and comprehensible by the community. Access to operational and policy information is a priority as public trust is essential to good community policing strategies and maintaining accountability. 

Does the Pleasanton Police Department own a tank or any other military equipment or weapons? Does the police department participate in the 1033 Program?

No, the Pleasanton Police Department does not own a military tank nor has the department purchased or been provided any excess equipment or weapons from the United States military.

The Law Enforcement Support Office is a division of the United States Logistics Agency that is responsible for operating the 1033 Program which transfers excess military equipment to law enforcement agencies. The Pleasanton Police Department is not a registered subscriber and has not, nor does not currently, participate in the 1033 Program.

The police department does own an armored rescue vehicle which is a standard Ford vehicle chassis equipped with armored plating. This vehicle allows officers to enter hazardous areas where gunfire may be present to rescue officers or residents who may be in potentially hazardous locations.

What does PPD do to engage and relate to the youth in our community?

Pleasanton Police Department is committed to building strong relationships with the youngest members of our community. Through programs such as DARE, Pop-Up Storytime, Teen Academy, Every 15 Minutes, Youth in Government Day, and the Explorer Program, we maintain our connection to the youth in our community.

What programs or efforts are in place to increase community awareness and engagement?

The Pleasanton Police Department connects with the community through programs and events such as National Night Out, Neighborhood Watch, Cone with a Cop, Coffee with a Cop, Citizen’s Academy and station tours. It is important for police staff to stay in tune with our residents and businesses by providing the most up-to-date news, alerts, and advisories through our social media platforms, AC Alerts and in-person conversations.

Why are police officers on school campuses?

In January 2002, the Pleasanton Police Department and the Pleasanton Unified School District implemented the School Resource Officer Program as a joint effort to make Pleasanton schools safer and have a positive police presence in the schools. SROs collaborate with administrators and counselors to develop comprehensive safety plans ensuring each school site is a safe place for students to learn.

Do officers receive Crisis Intervention Training?

Yes. 86% of PPD officers have attended the 40-hour Critical Incident Training course. The remaining 14% are new hires and will attend training as soon as classes become available. The goal is for officers to be CIT-certified within the first 18 months of being hired.

TOPICS INCLUDE: The below topics are taught by subject matter experts in their respective field:

Post Traumatic Stress Disorder & Traumatic Brain Injury                                 Community Resources                                  Report Writing                                                  
Substance Use & Co-occurring                   Protective CustodyExcited Delirium
SchizophreniaDe-escalation Skills                         Suicide by Cop                                  
Personality Disorders                    De-Escalation Role Plays                               Trauma Informed Care                                 
Family Perspective (Nami)                          Bi-polar DisorderYouth in Crisis
Petition LawSuicide      Recipient Rights                               
Autism             Officer WellnessMedication and Side Effects   
Are PPD officers issued body worn cameras?

Yes, since September 2015 all PPD officers are issued body worn cameras. Click here to review the complete policy.

What does it take to become a PPD officer?

Before becoming a Pleasanton police officer, applicants must complete an extensive and rigorous hiring and training process which can take 18 months to complete. The department carefully screens all qualified candidates and specifically looks for individuals who demonstrate a high degree of integrity, leadership, compassion, and are of high moral character. Once hired, new recruits must successfully complete 1,064 hours of Peace Officer Standards and Training (POST)-certified training including principled policing, criminal law, and patrol techniques.

What has PPD done to educate officers about implicit bias?

Pleasanton Police Department makes continuous training a priority. Peace Officer Standards and Training (POST) requires every officer complete 24 hours of training every two years. Pleasanton police officers exceed POST standards and complete a minimum of 120 hours of training (every two years). Between 2017-2019, Pleasanton police officers received updated training in procedural justice, racial and cultural diversity/principled policing, and verbal and reality-based de-escalation techniques.

When are body cameras activated? Are they automatically activated? How long is body worn camera footage maintained?

Officers are responsible for activating their body worn cameras prior to making contact with members of the public, or as soon as reasonably possible under the circumstances in a number of incidents as identified in the Body Worn Camera policy.

Future contracts for body worn camera systems will allow for automatic activation in certain circumstances. Recorded data including video and audio recorded by a body worn camera system shall be retained minimally for detentions and searches, misdemeanor and felony cases, incidents, and for pending reviews as outlined in the policy.

Is the PPD annual budget made available to the public?

Yes. The City’s Two-Year Operating Budget can be found here.

How do tasers work? Is the intent to cause pain, or give officers time to restrain an individual? After being tased, are there lingering symptoms?

A taser, also known as a Conducted Energy Device, is designed to incapacitate the muscles in the human body by overriding the Central Nervous System with electrical pulses. When the central nervous system is flooded with electrical pulses that are similar to their natural frequency and strength, normal signals get drowned out and muscles contract uncontrollably. The intent of these devices is not to elicit pain but to contract muscles in order to provide time for police officers to safely restrain the individual. An electrical cycle from a conducted energy device generally lasts five seconds and upon completion there are no lingering effects.


What are some of Pleasanton Police Department’s recruitment policies? How is the department trying to achieve more diversity?

Over the past several years, one of the department’s goals has been to increase diversity in our police officer candidate pool. Our Personnel & Training Unit has worked collaboratively with the department’s Recruitment Team and the City’s Human Resources Department to expand our reach. As a result of these efforts, more than half of the applicants to the department have represented ethnic minorities and more than 10 percent were women candidates.

Do Pleasanton police officers receive therapy to manage the job stress and give them tools to help in intense situations?

The Pleasanton Police Department has an extensive Peer Support program that is led by a licensed clinician and includes critical incident stress debriefings following intense incidents that employees may face.

Didn’t find an answer to your question?

The Pleasanton Police Department is here to answer any and all questions you may have about policing in our community. Residents are encouraged to contact us to help you better understand what Pleasanton PD does for you. Please email your questions to our public outreach team and someone from the Pleasanton Police Department will respond in a timely manner.